Frequently Asked Questions

Common questions about PN Web OS accounts, modes, and features

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General Questions Account Modes Data & Storage Mode Switching Security & Recovery Premium Features PWA Installation

General Questions

Account Modes

Data & Storage

Mode Switching

Security & Recovery

Premium Features

PWA Installation & App Experience

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Getting Started

New to PN Web OS?

Frequently Asked Questions

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General Questions

Do I need an account to use PN Web OS?

What happens when I click 'Start Free'?

Which mode should I choose?

Is PN Web OS really free?

Account Modes

What's the difference between Free-Instant and Demo mode?

I have a local account - can I still try Demo mode?

What happens to my data in Demo mode after 30 minutes?

Can I upgrade from Free Account to Premium later?

Data & Storage

Where is my data stored?

What happens if I clear my browser data?

Can I access my Free Account from multiple devices?

How much storage do I get?

Can I have multiple accounts with the same username?

What happens when two people with the same username use the same computer?

What is an Account ID?

Can I import multiple backup files with the same username?

Mode Switching

How do I switch between modes?

Will I lose my data when switching modes?

Can I switch from Premium back to Free Account?

Security & Recovery

What is a recovery phrase and why do I need one?

I lost my recovery phrase. Can PN support help me recover it?

Is my data encrypted?

How do I recover my account if I forget my password?

Premium Features

What do I get with Premium?

Can I try Premium before subscribing?

How does Premium billing work?

Do I get more features with Premium besides cloud storage?

PWA Installation & App Experience

What is the 'Install PN Web OS' popup that appears?

Should I install PN Web OS as an app or use it in my browser?

How do I install PN Web OS as an app?

Does installing the app use a lot of storage space?

Can I uninstall the app if I don't like it?

Does the installed app work offline?

Will installing affect my browser or other websites?

How do updates work for the installed app?

Can I install PN Web OS on multiple devices?

Is the installed app version more secure than browser?

Why should I install instead of just bookmarking the site?

Still Have Questions?

Documentation

Contact Support

Getting Started